At MEENA’S ONLINE WHOLE SALE MART, we understand that circumstances may arise where you need to cancel your wholesale order. We aim to provide a hassle-free cancellation process while ensuring fairness to all our customers. Please read the following cancellation policy carefully:
1. Order Cancellation:
- You may request to cancel your order within [X hours/days] of placing it. After this timeframe, your order may have already been processed for shipping and may not be eligible for cancellation.
- To cancel your order, please contact our customer support team at contact@meenaonlinestore.com with your order number and cancellation request.
- We will make every effort to accommodate your cancellation request promptly. However, we cannot guarantee that your request will be processed if the order has already been prepared for shipment.
2. Cancellation Fees:
- In some cases, cancellation fees may apply depending on the stage of processing your order. These fees may include restocking fees or processing charges incurred by us.
- The amount of cancellation fees, if any, will be communicated to you at the time of cancellation.
- Please note that cancellation fees are subject to our discretion and may vary depending on the specific circumstances of your order.
3. Refunds:
- If your cancellation request is approved and your order has not yet been shipped, you will be eligible for a full refund of the purchase price.
- Refunds will be issued using the original payment method within [X business days] of the cancellation approval.
- If your order has already been shipped before your cancellation request was processed, you may still be eligible for a refund upon returning the products in accordance with our return policy. Please refer to our Return Policy for more information.
4. Changes to Cancellation Policy:
- We reserve the right to update or modify this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
- It is your responsibility to review this cancellation policy periodically for any updates or changes.
5. Contact Us:
If you have any questions or concerns about our cancellation policy, please feel free to contact us at contact@meenaonlinestore.com. Our customer support team will be happy to assist you.
By placing an order with MEENA’S ONLINE WHOLE SALE MART, you acknowledge that you have read, understood, and agreed to abide by our cancellation policy.